Purpose:
This policy outlines the conditions under which participants may be eligible for a refund for both live and recorded programs offered by FP&A Professionals Institute
Live Programs / Hybrid Programs:
· Participants who attend one session of a live program and are not satisfied may request a refund within 7 days of the session.
· Refund Process: To request a refund, participants must email at info@fpnaprofessionals.com
within 7 days of attending the session. Refund requests received after this period will not be processed.
Recorded Programs:
· Refund Eligibility: Participants who purchase a recorded program may request a refund within 7 days of purchase if they are not satisfied with the content.
· Refund Process: To request a refund, participants must email at info@fpnaprofessionals.com within 7 days of purchasing the recorded program. Refund requests received after this period will not be processed.
No Fee Programs / Free Webinars / Quizzes / Challenges:
· If no fee is charged for attending the programs offered FP&A Professionals Institute no refund is applicable.
· Internal Programs for Employees: Our programs are offered internally for employees only and are not subject to a refund policy.
Note: After a refund is processed, participants will lose access to the Learning Management System (LMS) and all associated class materials
This refund policy can be viewed online at the following URL www. fpnaprofessionals.teachable.com/p/refund
Contact Information:
For any questions or to initiate a refund request, please contact us at: Email: info@fpnaprofessionals.com
Review: This policy will be reviewed annually and updated as necessary to ensure it meets organizational and participant needs.